Essential Information
Leadership Team

Mr Julian Latimer
Principal
– University Partnerships AU/NZ

Mrs Meng Chen
Operations Director
– University Partnerships AU/NZ

Mrs Katya Michell
Head of Programme Development and Quality

Mrs Christine Davidson
Head of International Compliance and Support

Mrs Wendy Chang
Head of Registry

Mrs Katie Gao
Pastoral Care and Engagement Specialist
Key Contacts
Administrative Services Team
adminservices@up.education
- Academic results
- Documentation – confirmation of enrolment, address proof letter
- Fees – shortfall or payment
- Visa & Insurance
- Timetable
Learner Success Team
learnersuccess@up.education
- General inquiries during studies
- Orientation
- Academic progression
- Attendance and Academic monitoring
- Pastoral care support
- Campus activity engagement